At Brand, Mano we understand that your online shopping privacy is very important The information collected from our customers is used only to contact you regarding the orders you have placed, or when requested by you, to supply information about our site and products

We do ask you to subscribe to our newsletter to receive emails from us. If at any time you would like to stop receiving emails from us, please send us an email, and we will promptly remove your address from our list.

The Brand Mano will never sell or give out your email address to any third party for any reason. We confirm according the EU Law DSGVO in all aspects

Credit Card Security

When your information is requested on our website, it is transmitted over a secure server. Your credit card information is a serious matter, and we can assure you it is handled in a very secure manner. The Brand Mano’s online payment process that requires your credit card information employs Secure Socket Layer (SSL) encryption. This encrypts (or scrambles) sensitive information before it is sent over the Internet, and is handled by the secure site and servers of Paypal

At no time does Brand Mano collect or store any of your personal credit card information on its server or in its files

Payment Types

The Brand Manoonline payment process through the secure portal of Paypal will allow you to conveniently and securely complete your purchase with VISA, AMEX (American Express), and MasterCard

Cookies

The Brand Mano process will track your IP address to help us collect information about your shopping habits and to manage potential problems with our website. We also use temporary cookies (a small file placed on your hard drive when you visit our site) to identify you and the contents of your shopping cart as you visit our store and website.

Product Availability

Due to the limited and exclusive nature of many of our products, it is possible that in some rare cases, products listed and displayed for sale on this site may not be available.

Pricing

All the prices displayed on this site are quoted in Euro- We reserve the right to withhold or cancel an order if the pricing on our web-page has been posted in error. We assure you that our pricing is extremely competitive and fair representation for the products we offer

Should you find a lower price for an identical olive oil with another supplier, please be sure to confirm all the details of what is being offered by them. With all the olive oils on our site, you are guaranteed to be receiving a premium Extra-Virgin Olive oil that has been handled and stored with care, and you will always know what its harvest date is

Shipping

The Brand Mano uses UPS (United Parcel Service) Standard Ground Service for the safe and secure shipment of your products. You have the option of choosing express services as well if you desire a quicker delivery time, and rates are automatically calculated for you prior to payment so you can make your selection accordingly. On occasion

The Brand Mano may use an alternate shipper to deliver your products if we feel it is more appropriate for the products being shipped and/or the location of the destination. In such instances, this will not affect your rate. We always ensure all packages are appropriately packed so that the olive oils and other products reach your door safely

We reserve the right to cancel an order if the shipping rates have been miscalculated. Shipping currently applies to the EU

For other countries please contact us for arrangements. Be advised that The Olive Oil Emporium is not responsible for any additional customs charges or fees that may be added beyond the EU border. Any such fees will be the responsibility of the buyer, if applicable. All orders are shipped out within 1-3/4 days of payment confirmation. At your request, we can also offer to ship via USPS. Contact us directly for additional details